FAQ

FAQ:

What is the option to pay in installments on Shop Pay?

Shop Pay is a payment option that allows you to split your purchase amount into smaller installments. You can pay now or later, with options for biweekly payments with 0% APR or monthly payments with no hidden or late fees. Shop Pay Installments is only available to customers with a US billing address and phone number, and there is a $17,500 USD limit on purchases. You can use debit or credit cards for non-interest bearing orders, and only debit cards for interest bearing orders. If you make a return on a purchase made with Shop Pay Installments, the refund will be processed and appear on your payment schedule within 3-10 business days, and your balance will be updated. There are no late fees for missed payments, but they may impact your credit score or future eligibility for Shop Pay Installments. If you have questions about Shop Pay Installments, you can visit the Affirm support website.

What are Shipping Cost?

Shipping costs will be calculated and added to your order during checkout, unless the shipping rate for a particular item varies. In that case, we may need to contact you to confirm the shipping information and finalize the shipping rate. We want to make sure that your order is shipped to the correct address and that you are aware of the final shipping cost before your order is completed.

What is your Refund Policy?

Refunds are only available for items that have not yet been shipped or have a factory defect. If you have any issues with your purchase, please contact us.

What is your Terms of Service Policy?

Thank you for visiting AlaskaBicycleCenter.com (the "Site"). By accessing or using the Site, you agree to be bound by the following terms and conditions (the "Terms of Service"). If you do not agree to the Terms of Service, do not use the Site.

  1. Introduction. Alaska Bicycle Center, LLC ("we," "us," or "our") operates the Site as a marketplace for the sale of bicycles and related products and services. The Site allows users to browse, purchase, and sell products and services. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

  2. Changes to the Terms of Service. We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. It is your responsibility to check the Terms of Service periodically for changes. Your continued use of the Site following the posting of any changes to the Terms of Service constitutes acceptance of those changes.

  3. Eligibility. The Site is intended for users who are at least 18 years old. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a contract.

  4. Account Registration. In order to use certain features of the Site, you may be required to register for an account. You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to terminate your account at any time, without notice, for any reason.

  5. Conduct. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the Site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within the Site.

  6. User Contributions. The Site may contain content provided by users, including but not limited to comments, ratings, reviews, and other materials ("User Contributions"). User Contributions are the sole responsibility of the person who provided the content. We do not control the User Contributions and do not guarantee the accuracy, integrity, or quality of such content. You understand that by using the Site, you may be exposed to User Contributions that are offensive, indecent, or objectionable. Under no circumstances will we be liable in any way for any User Contributions, including without limitation for any errors or omissions in any User Contributions, or for any loss or damage of any kind incurred as a result of the use of any User Contributions.

  7. Intellectual Property. The Site and its content, including but not limited to text, graphics, logos, images, and software, are the property of Alaska Bicycle Center, LLC and are protected by United States and international copyright and trademark laws. The content on the Site may not be used for any commercial purpose without the express written consent of Alaska Bicycle Center, LLC.

  8. Disclaimer of Warranties. The Site and its content are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on the Site. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant.

What is your Privacy Statement?

At Alaska Bicycle Center INC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, and share information about you when you visit our website, www.AlaskaBicycleCenter.com (the "Site").

  1. Information We Collect. We may collect information about you when you visit the Site, including your name, email address, IP address, and any other personal or demographic information that you choose to provide. We may also collect information about your device, including your device's model, operating system, and browser type.

  2. How We Use Your Information. We may use the information we collect about you to operate, maintain, and improve the Site, to communicate with you about products and services, and for other business purposes. We may also use your information to personalize your experience on the Site, to analyze and understand how users interact with the Site, and to serve targeted advertisements.

  3. Sharing Your Information. We may share your information with third parties for business purposes, such as to service providers that assist us with the operation of the Site. We may also share your information in connection with a merger, acquisition, or sale of all or part of our business. We may also share your information as required by law or to protect the rights, property, or safety of us, our users, or others.

  4. Cookies. We may use cookies and other technologies to collect information about your use of the Site. A cookie is a small data file that is transferred to your device for the purpose of identifying your device and tracking your use of the Site. You can disable cookies in your browser settings, but doing so may affect your ability to use the Site.

  5. Security. We take reasonable measures to protect the security of your information. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

  6. Children's Privacy. The Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will delete such information as soon as possible.

  7. Changes to this Privacy Statement. We may update this Privacy Statement from time to time. We will post any changes on this page, and we encourage you to review the Privacy Statement periodically for updates. Your continued use of the Site after any changes to the Privacy Statement will constitute your acceptance of those changes.

  8. Contact Us. If you have any questions or concerns about our privacy practices, please contact us at Sales@AlaskaBicycleCenter.com.