Shipping policy
Shipping Policy
Effective for Q4 2026
We recommend giving us a call to confirm product availability due to our diverse inventory. Items do sell out, and if something is no longer available, we will cancel the order and issue a full refund as quickly as possible.
Alaska Bicycle Center is committed to delivering your purchases safely and promptly. Most orders ship the same day, though some orders may require 2–3 business days for processing.
Thank you for shopping with Alaska Bicycle Center.
General Shipping Information
• All orders are fully insured.
• Tracking is provided on every shipment.
• Adult signature may be required for bicycles and select high-value parts.
• We do not ship on Sundays or Mondays.
• Most orders ship the same day, but some orders may require 2–3 business days for processing.
• Eligible merchandise may be returned within 30 days in accordance with our Return & Refund Policy.
• Customers are generally responsible for return shipping.
• A restocking fee of up to 10% may apply.
• Please contact us before returning merchandise.
Important Shipping Notes
• Transit times are estimates only and are not guaranteed.
• Carrier delays may occur.
• Oversized items, complete bicycles, and certain products may require additional shipping charges.
• If additional shipping charges are required, we will contact you before processing or shipping the order.
• Some products may have shipping restrictions based on destination.
• We also use Alaska Air Cargo for certain Alaska ZIP codes.
Shipping Rates & Transit Times
Rates are based on packaged shipment weight and destination. Transit times begin after your order has been processed and accepted by the carrier.
Alaska
Shipping within the State of Alaska.
| Shipping Method | Weight Range | Transit Time | Price |
|---|---|---|---|
| Standard | 0 oz – 80 oz | 3–4 business days | $12.50 |
| Standard | 80 oz – 160 oz | 3–4 business days | $18.00 |
| Standard | 160 oz – 400 oz | 3–4 business days | $38.00 |
| Standard | 400 oz – 960 oz | 3–4 business days | $95.00 |
| Express | 0 oz – 80 oz | 1–2 business days | $35.00 |
| Express | 80 oz – 160 oz | 1–2 business days | $49.00 |
| Express | 160 oz – 400 oz | 1–2 business days | $119.00 |
| Express | 400 oz – 960 oz | 1–2 business days | $189.00 |
Continental USA
Shipping rates for destinations within the continental United States.
| Shipping Method | Weight Range | Transit Time | Price |
|---|---|---|---|
| Economy | 0 oz – 80 oz | 5–8 business days | $12.50 |
| Economy | 80 oz – 160 oz | 5–8 business days | $24.00 |
| Economy | 160 oz – 400 oz | 5–8 business days | $59.00 |
| Economy | 400 oz – 960 oz | 5–8 business days | $200.00 |
| Express | 0 oz – 80 oz | 1–2 business days | $39.00 |
| Express | 80 oz – 160 oz | 1–2 business days | $55.00 |
| Express | 160 oz – 400 oz | 1–2 business days | $109.00 |
| Express | 400 oz – 960 oz | 1–2 business days | $250.00 |
Canada
Some products may have shipping restrictions to Canada.
| Shipping Method | Weight Range | Transit Time | Price |
|---|---|---|---|
| Economy International | 0 oz – 160 oz | 6–10 business days | $75.00 |
| Economy International | 160 oz – 400 oz | 6–10 business days | $135.00 |
| Economy International | 400 oz – 960 oz | 6–10 business days | $375.00 |
Rest of World (ROW)
Please contact us before placing an international order outside of Canada. We can provide the most accurate shipping quote, confirm product availability, and determine whether the product can be shipped to your destination.
Complete Bicycles & Oversized Items
Complete bicycles, vehicle bicycle racks, large accessories, and other oversized products may require freight charges beyond the standard rates shown above.
Shipping costs for these products may be calculated based on packaged dimensions, packaged weight, destination, carrier availability, and required delivery service.
If additional shipping charges are required, we will contact you before processing or shipping your order.
Alaska Air Cargo
Alaska Bicycle Center may use Alaska Air Cargo for certain shipments within Alaska when it provides a more practical or cost-effective shipping option.
Availability depends on the destination ZIP code, product size, shipment weight, and cargo service available to the destination.
Tracking & Delivery
Tracking information is provided when your order ships. Please allow time for the carrier's tracking system to update after your shipping confirmation is issued.
Orders are shipped to the delivery address provided during checkout. Customers are responsible for reviewing their shipping information for accuracy before completing an order.
Adult signature or other delivery confirmation may be required for complete bicycles, higher-value merchandise, or other shipments at our discretion.
Carrier Delays
Shipping and transit times are estimates only. Once a shipment has been accepted by the carrier, delays may occur because of weather, transportation disruptions, remote destinations, holidays, peak shipping periods, service interruptions, or other circumstances outside of Alaska Bicycle Center's control.
We will assist customers with available tracking and shipment information when possible, but carrier transit times cannot be guaranteed.
Returns
Eligible merchandise may be returned within 30 days in accordance with our Return & Refund Policy. Merchandise must generally be unused, in its original condition, and include original packaging, accessories, and proof of purchase.
Customers are generally responsible for return shipping. A restocking fee of up to 10% may apply depending on the item and circumstances of the return.
Please contact Alaska Bicycle Center before returning any merchandise.
Questions About Shipping?
Contact our team if you need help with product availability, freight quotes, oversized merchandise, Alaska shipping, or international shipping.
Phone:
907-373-2453
Email:
AlaskaBicycleCenter@gmail.com
Alaska Bicycle Center
201 West Nelson Ave
Wasilla, Alaska 99654
Store Hours
Tuesday – Saturday
10:00 AM – 6:00 PM
Alaska Bicycle Center reserves the right to update shipping rates, carriers, services, restrictions, and this Shipping Policy as needed.